metbet FAQ: Answers Before You Play

Tap Join on metbet, enter your mobile number and confirm the six-digit code we send by SMS. Add your name and email, then set a password you do not reuse elsewhere. That is it, and your wallet opens straight away.

Use the Forgot password link under the login box on metbet. We send a reset code to the number on your account; enter it, choose a new password and sign in again. If that number has changed, message [email protected] first.

Yes. The mobile site holds the bet slip, the casino lobby and your wallet in one session, so you can go from a cricket market to a slot without reloading. Add the page to your home screen for one-tap entry.

You must be 18 or older to hold an account with us, and you have to be somewhere online betting is allowed under local law. We check a photo ID during verification, and accounts opened in someone else's name are closed.

Most likely you backed a different market, not the match winner. Totals, handicaps and top-batter lines settle on their own definition, and a handicap can still lose when your side wins by a small margin. Read the market name on the slip.

Not automatically. If the match is shortened, result and totals markets follow the revised target and the reduced overs, so your bet can stand on new terms. Abandonment rules apply only when play never resumes, so check the reserve-day note.

Not always. Club fixtures run on the competition's own playing conditions, and tie, abandonment and revised-target handling can differ from an international. Squad rotation is heavier too, so team news moves faster. Read the market rules on the fixture page before you stake.

No, and we settle them differently. A draw means the five days ran out with the match unfinished; a no-result means weather or another stoppage ended play without a finish. The draw pays at the draw price, while a no-result normally returns your stake.

Slots spin on a fixed paytable and need nothing from you between spins. Live tables are dealt by a real dealer and run on your decisions. Fishing rooms are shooter-style rounds at moving targets, and crash games climb a multiplier until it bursts.

Open any title and tap the info icon on the loading screen. It shows the paytable, the game version and the top prize. On live tables the dealer card lists betting limits and side-bet rules, and metbet's help pages cover the rest.

Pick on attention, not jackpot size. Ten spare minutes suits a crash round, a fishing session or a handful of slot spins, since each closes when you stop. A live baccarat shoe takes longer to read, so save it for a quieter evening.

Do not reload straight away. Slots and crash rounds are recorded on our server, so a spin or multiplier that already started completes and lands in your history. Reopen the title and the result appears. If it does not, send support the round ID.

bKash, Nagad and Rocket are the three rails we support, each with its own send flow in the phone wallet. Open the cashier inside your metbet account and that rail's terms, including sender name and confirmation step, sit right beside the deposit box.

Keep the password off shared phones and never pass an SMS code to anyone, even a caller claiming to be from support. Set a PIN on the handset, and log out after using a cyber cafe or a friend's browser. Those steps protect your wallet.

You can set a deposit limit, a session reminder or a short cool-off from your account settings, and the change applies from your next login. Ask us to close the account for a longer period if you need to. Help also sits at /responsible-play/.

Send the bet slip number, the round ID or the bKash, Nagad or Rocket transaction reference to [email protected], or raise it from /contact/ with your account number. We reply with the rule we applied. Screenshots help, but the transaction reference resolves it fastest.